Privacy Policy

Middle East Educational Services – Kazakhstan provides educational guidance, tourism services, translation services, and professional support for students and clients interested in Kazakhstan.

We may collect personal information that you provide when you contact us, submit a form, or request one of our services. This may include:

• Full name
• Email address
• Phone number or WhatsApp number
• Telegram username, where provided
• Country or city, where provided
• Preferred contact method
• Educational or travel enquiry details
• Messages you choose to send to us

We may also automatically collect limited technical information such as your IP address, browser type, device type, pages visited, visit date and time, and cookie-related data.

We may use your personal information to:

• Reply to your messages and enquiries.
• Contact you regarding education, university applications, tourism, translation, or other requested services.
• Provide consultations and service-related information.
• Process and manage your requests.
• Improve our website, services, and customer experience.
• Protect the website from misuse, fraud, or unauthorized activity.
• Meet legal, administrative, or regulatory obligations.

We do not sell, rent, or trade your personal information.

We may share information only when necessary to provide the service you requested. This may include relevant information shared with:

• • Universities, colleges, or educational institutions.
• • Tourism, accommodation, transport, or service providers.
• • Translation or professional service partners.
• • Website hosting, technical support, and communication service providers.
• • Government, legal, or regulatory authorities when required by law.

When you contact us through WhatsApp, email, Telegram, or social media platforms, your information may also be handled according to the privacy policies of those platforms.

Our website may use cookies and similar technologies to improve your browsing experience. Cookies may help us remember language preferences, understand how visitors use our website, improve website functionality, and measure website performance.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, loss, or misuse.

However, no method of online transmission or electronic storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.

We retain personal information only for as long as necessary to respond to your enquiry, provide requested services, follow up on your request, meet legal or administrative obligations, resolve disputes, or protect our legal rights.

When information is no longer needed, we will delete it or securely anonymize it where appropriate.

Depending on applicable laws, you may have the right to:

• Request access to your personal information.
• Correct inaccurate or incomplete information.
• Request deletion of personal information where legally applicable.
• Withdraw consent for certain uses of your information.
• Object to certain processing of your information.
• Stop receiving marketing or promotional messages.

To make a privacy-related request, email us at info@kazakhstanedu-me.com .

Our services may be used by students and families planning educational journeys. If a visitor is under the legal age required to provide consent in their country, a parent or legal guardian should provide consent before personal information is submitted through our website.

If we become aware that we have collected personal information from a child without appropriate consent, we will take reasonable steps to delete that information.

Our website may contain links to external websites, including university websites, social media platforms, WhatsApp, and other third-party services.

We are not responsible for the privacy practices, content, or security of external websites. We recommend reviewing the privacy policy of each website you visit.

We may update this Privacy Policy from time to time to reflect changes in our services, website, or legal requirements.

Any updates will be posted on this page with a revised “Last Updated” date. Your continued use of the website after updates are published means that you accept the updated policy.